Assistant Operations Manager

Looking for a hardworking individual who is willing to work in a team. Must provide great customer service and speak English fluently.

Duties of Assistant Operations Manager:

• Assist manager in ensuring daily restaurant/f&b operations run smoothly. Such as but not limited to order taking, up-selling, serving food and drinks, clearing tables, bartending, billing etc.
• Manage and arrange special orders such as takeaway, delivery, catering and buffet set ups.
• Train new employees based on the company’s service standards.
• To manage and collect feedback on food quality and service standards, resolve customer complaints amiably and to ensure customers satisfaction.
• Assist in all necessary administration work (such as but not limited to updating petty cash forms, supplier invoices, daily closing of POS etc).
• Assist in stock checking and purchasing of expendable items.
• To maintain cleanliness of the entire restaurant/ stall daily and to follow a scheduled cleaning roster SOP.
• To coordinate orders between the front-of-house and the kitchen. Manage/ supervise all areas of operations and ensure that kitchen team follows instructions and prepares food up to standard based on SOPs.

Required to work 6 days a week. 1off day per week.

Required to work public holidays and will be given paid off in-lieu.

Starting of 10 days paid annual leave and fixed 14 days paid medical benefits annually.