Role & Responsibilities:
- Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic -TrueCare clinic located at Serangoon Road / Simei / Eunos MRT/Rivervale Mall
- Ensure excellent service for our patients through leadership by example
- Regularly train and ensure service proficiency amongst the CA team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperoning, and clinical procedures
- Manage medication, consumables and equipment, including ordering, stock taking, and general housekeeping
- Manage rosters for Clinic Assistants
- Ensure compliance with MOH and PHMC guidelines
- Oversee the performance of the clinic in consultation with senior management
- Perform any other duties which may be assigned
Requirements:
- Minimum 2-3 years of experience in the operation of a GP clinic in a permanent or leadership role
- Ability to lead a team of full-time and part-time clinic assistants
- Familiarity with claims
Kindly send your resume, including your current and expected salary, to [email protected]/ [email protected]
Thank you.
Managing Team
TrueCareclinic
www.truecareclinic.sg