Customer Service (Service Advisor)

Ready to take your career to the next level? Join us as a Service Advisor and become the crucial link between our customers and expert services. You’ll play a key role in delivering exceptional customer satisfaction while growing in a fast-paced, rewarding environment. Drive your career forward with us today!

Working Hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 3:00 PM

Staff Benefits:

• Daily Staff Pickup: 11-seater transport provided from Pasir Ris MRT
• Opportunities for career development and on-the-job training
• Supportive team and positive work environment
• Attractive staff incentives and potential bonuses

Job Description:

• Advise appropriate service/repair requirements to meet customer needs
• Act as a key communication link between customers and workshop to ensure responsiveness
• Monitor job progress and update customers on repair status
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

• Singaporean Only
• Basic vehicle knowledge is required for this position.
• Great teammate with initiative and a positive attitude towards learning
• Self-motivated individual with a strong sense of responsibility
• Preferably, a valid class 3 driving license would be an advantage