The successful candidate will manage inbound and outbound sales calls, generate new leads, create and manage a lead list, schedule meetings & demo for the sales team and support the sales team in driving revenue growth in the Asia Pacific region. The ideal candidate should possess an appreciation of cloud-based telecommunications/cybersecurity services, excellent communication skills, a solid customer-centric approach, and a passion for sales.
This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary based on experience, performance-based incentives, and professional development opportunities for the right candidate.
Objectives of the role
- Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, LinkedIn Sales Navigator & online research.
- Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
- Maintaining a high level of knowledge about the company’s products and services.
- Developing and updating the CRM with accurate customer and sales data.
- Collaborating with the sales team to meet and exceed sales targets.
- Following up with prospects to build relationships and convert them into long-term customers.
- Assisting in the development of sales strategies to drive business growth.
- Handling objections and negotiating with potential customers to ensure a smooth sales process.
- Providing feedback to management on market trends, customer feedback, and sales tactics.
Your tasks
- Handle inbound & outbound sales inquiries, manage a sales pipeline and generate new sales opportunities.
- Schedule meetings for the sales team with qualified leads & new prospects created.
- Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
- Organize & conduct product demos & presentations to leads and prospects.
- Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
- Conduct market research to identify trends, competition, and potential opportunities.
- Coordinate with the marketing team for lead-nurturing campaigns and promotional events.
- Provide post-sales support to ensure seamless onboarding and satisfaction.
Required skills and qualifications
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- At least 3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
- Successful experience in conducting B2B technology or SaaS inside sales activities
- Solid understanding of the sales process and customer relationship management.
- Experience in customer relationship management (CRM) and using CRM software (e.g., Salesforce, HubSpot).
- Understanding of lead generation and prospecting techniques in the B2B sales process.
- Familiarity with using sales automation tools and platforms.
- Knowledge of market research and lead generation techniques.
- Experience in conducting virtual meetings and product demos.
- Ability to handle complex sales cycles and negotiate with multiple stakeholders.
- Strong communication and interpersonal skills, with the ability to build customer rapport.
- Excellent problem-solving and negotiation skills and a customer-focused mindset.
- Ability to develop sales strategies and tactics tailored to specific industries.
- Ability to work independently and as part of a team.
- Self-motivated, goal-oriented, and able to work in a fast-paced environment.