IT Project Manager

The role

We are seeking an experienced IT Project Manager to lead and deliver high-impact technology initiatives that support business growth and operational excellence. This role involves end-to-end project ownership—from planning and execution to risk management and stakeholder engagement—while ensuring alignment with business goals and compliance with governance standards.

Key Responsibilities:

• Lead the full project lifecycle, including planning, budgeting, execution, monitoring, and closure of IT projects.
• Define project scope, allocate resources, and manage timelines to ensure successful delivery within cost and schedule.
• Drive Agile projects as Scrum Master, facilitating sprint planning, daily stand-ups, retrospectives, and backlog grooming.
• Identify and manage project risks, issues, dependencies, and change requests.
• Coordinate with cross-functional internal teams, vendors, and external partners to ensure project alignment and integration.
• Monitor project performance and generate reports for management and stakeholders.
• Ensure projects adhere to governance standards, compliance requirements, and documentation protocols.
• Provide operational support on ad hoc IT issues and business needs where necessary.
• Coach and mentor team members, supporting their development and maintaining high team performance standards.
• Conduct post-project reviews and recommend improvements for future initiatives.

Key Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years experience in IT project management roles.
• PMP certification or other recognised industry credentials is an advantage.
• Proven success in delivering complex IT projects on time and within budget.
• Strong leadership skills with experience managing teams and vendor relationships.
• Excellent written and verbal communication skills for effective stakeholder engagement.
• Strong analytical, organizational, and strategic thinking abilities.
• Experience in both vendor and end-user environments, with an understanding of service-level management.
• Experience in the retail industry is preferred (but not a must).