Sales cum Coordinator

Job Overview:

We are seeking a highly organised and customer-oriented Sales cum Coordinator to join our team. The ideal candidate will be vital in supporting our sales operations, coordinating with customers and forwarders, and ensuring smooth order processing and fulfilment.

Key Responsibilities:

• Manage order processing, issue invoices, and coordinate delivery schedules with customers and forwarders
• Build and maintain strong relationships with customers to understand their needs and provide timely support
• Conduct regular meetings with customers to strengthen relationships and grow the customer database
• Respond to customer enquiries via phone, email, and in person
• Prepare quotations, track item status, and ensure timely delivery of orders
• Monitor and follow up on sales orders, shipments, and payment status
• Provide prompt responses to enquiries regarding quotations, order updates, and delivery timelines
• Handle post-sales follow-ups and support customer service issues

Requirements:

• Proven experience in a similar sales coordination or administrative role
• Strong interpersonal and communication skills
• Excellent organizational and multitasking abilities
• Proficient in Microsoft Office and order management systems
• Ability to work independently and as part of a team
• [Optional: Diploma or degree in Business Administration, Sales, or related field]