Senior / Patient Service Associate, Emergency Dept Ops (1-year contract)

Transfer Coordination and Bed Management

• Monitor and manage admitted patients whose inpatient beds have been cleaned and ready for occupation
• Liaise with Portering services and nursing for the transfers of inpatients from ED to their respective wards
• Perform data entry and reporting for patient transfer KPI
• Assist to perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.
• Liaise with clinicians and inpatient nursing for bed related matters
• Any other duties as assigned

Requirements:

• GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• 1 to 2 years of working experience, preferably in healthcare industry
• Candidates with no prior experience are welcome to apply
• Good interpersonal & communication skills
• Good at multi-tasking
• Proficient in Microsoft Office applications

Working Schedule:

• 10am – 7.30pm (Mon – Thurs) / 10am – 7pm (Fri) or 3 rotating shifts (shift allowances included)