Brief Summary
- Leading Electronic Manufacturing MNC
- Basic up $4000 (Subject to Exp)
- 5 Days : Wed to Sun: 8.30am-5.30pm
- Working Location @ East area
Responsibilities
- Fully support End users for daily IT helpdesk, end user support during the shift timing, remote assistance could be required from time to time
- Monitoring ticketing system for any SFC/WMS and manufacturing related system issue and support with given SOP and steps
- Pull system transaction data that require fundamental of SQL queries
- Monitor network and server health, support tester and production network to run smooth, escalate issue upon emergency, require basic knowledge of TCP/IP
- Support Production label printing issue (Zebra / Sharp)
- Conduct IT internal audit and training, ensure IT compliance within factory. Perform internal IT audit based on defined procedure and policies from time to time
- Coordinate various onboarding and quitting processes
- IT asset procurement paperwork, installation, configuration, support; license renewal; system / email account creation, revoking, perform buddy check and maintain proper records
- Maintain and update internal Knowledge Base for common matters, feedback to SA / Development team for repeat issue occurrence and assist root cause analysis.
- Handle and attend on system, applications faults, perform issue troubleshooting, and resolve hardware and software technical problems
- Follow SOP to monitor and clear real-time reporting event backlogs
Requirements
- Min 1 year of working experience in IT helpdesk experiences with basic SQL skill
- Good analytics and troubleshooting skill
- Basic network and Wintel System Administration concept
- Knowledge of manufacturing system (MES, WMS) is a bonus.
For consideration, kindly submit your CV by clicking “APPLY Now”.
**Only shortlisted candidate would be notified**
EA Reg. No: R1988238