- Position : Technical Supervisor or Team Lead
- Location : Islandswide- Office in Outram
- Working hours : 5 days work week;(8.30am, -6.00pm)
- Salary (commensurate with experience) : Up to $5000 Basic +Transport allowance $400-$750 AWS + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
- Duration : Permanent
- Industry : Security system
Main Responsibilities:
- Oversee the whole process of service cum maintenance workflow
- Front line contact with client representatives on all service/maintenance related issues
- Liaise with internal stakeholders on the delivery of resources and work scope to customers
- Lead a team of service team members
- Oversee the hiring of new candidates
- Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
- Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
- Manage day-to-day client interactions and expectations for optimal results
- Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
- Possess a knowledge base of each client's business, organization and objectives
- Be responsible for operationally managing multiple aspects of the team.
- Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
- Perform a wide variety of technical and non-technical tasks
Requirements:
- Nitec in Electrical/Electronic Engineering
- Minimum 2-3 years relevant working experience
- Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a MUST
- Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
- Bilingual in English and Mandarin to communicate with Chinese associates who can only speak mandarin.
- SINGAPOREAN ONLY
- Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
Email me at joie@searchpersonnel.com.sg
Do visit www.searchpersonnel.com.sg for more job listings.
***We do not charge our candidates any referral fee nor bind them with any contract.***
Joie Chang
Deputy Consulting Director
Reg no.: R2090601 | EA No: 13C6684