"Their regular masseurs are friendly and consistently good. However, sometimes they need additional manpower and get some part-timers or freelancers, then it's a roll of the dice whether they can perform well."
Brendan Yeo
5
"Spacious massage place located on the 2nd level of Elias Mall. It's clean and smells good, too. Though it's an open concept, customers remain fully clothed and are covered with towels for an added layer of privacy. The male masseuse was dedicated and asked about my problematic areas to provide a targeted massage. Overall, a very pleasant experience, and it's usually fully booked over the weekend."
Eliza Low
1
Went to Donglin and received a foot massage from the short Chinese lady wearing gloves. Halfway through the massage, I felt a sharp pain in my right calf and asked if enough oil or cream was being used. She gave several reasons for not applying more. Is oil or cream really that expensive now? When she finally added more, the pain became more bearable. The foot massage was also poor; my toes weren't massaged at all, and the sole of my right foot was "overdone" to the point where I felt constant pain. When I got home, my right calf was badly bruised, and my left calf showed some bruising as well. Attached are photos of my calves and the sole of my right foot after the session. This one-star rating is specifically for the short Chinese lady in gloves. If I could, I would give her a negative star. Donglin, please do something to maintain your standards.
Chew
2
Affordable and good quality massage, my go-to place.
Edit: Revisited. Service quality has dropped a lot since they hired new staff. The masseur kept burping and kept pressing on bones instead of muscles, and was sometimes abruptly forceful. Imagine an untrained but strong masseur.
Koh Kho
1
"Completely lacking in customer service. Four staff members were using their phones and ignoring a walk-in customer. Good luck with that business."
Haji Bakar
5
Everyone is equally skillful! Love every session, every time!
Siti Julia
1
"During the massage, the staff was chatting. Each time I was about to doze off, I would be roused awake by their conversation. One of them even used his mobile phone while massaging a customer lying face down. I won't be going back. Please improve your service. I visited the location at Elias Mall."
Lim Meng Lee
5
"I've been frequenting this place off and on for some years now. It has evolved from a one-unit shop to a two-unit shop. The renovation, plus the location (away from the crowd), makes for a pleasant and relaxing experience. It's not a high-end establishment, but the simple, clean layout is a plus, as is the pricing.
The masseuse team is also relatively new, with a few previously from Donglin at Pasir Ris Drive 6. This team is good, so it’s best to make an appointment first.
Another point to note is that there are more services available besides foot reflexology, as the name of the shop suggests."
Ang Chee
4
I had a full body massage. The masseur, Wan Li, is experienced. Though petite, she made good use of her strength and acupuncture points to relieve my weariness!
Jun Xiong
5
"This is the best massage place, hands down. It definitely helped me loosen my knots and feel refreshed. And it comes with a low price tag, too!"