Reviews for Pet Lovers Centre - Elias Mall at Elias Mall

Juliana Iskandar

May 24, 2025

5

I want to thank Linda and Kuan for their excellent service and for being such friendly staff. I will be back to this shop again.

Zane

May 24, 2025

5

"Very friendly staff. They greeted me and asked if I needed help upon entering. It's a pity I didn't manage to get her name. It's quite a small outlet, but I feel it provides adequate variety for the neighborhood in Elias Mall."

Khairul Anwar

May 24, 2025

1

Needed an urgent purchase, but the store closed earlier than expected. Couldn’t talk to anyone about it, as I already knew what I wanted to buy. Unlucky for me. They should have either posted or adjusted the operating hours to 21:50. Wasted my time and effort rushing down.

Aisyah Zaharah

May 24, 2025

1

There is a female staff member named Liang who is unprofessional in handling customer needs. She's loud and extremely rude. In my opinion, if an employer pays peanuts, they get monkeys! Pet Lovers Centre at Elias Mall doesn't deserve even one star!

Isabelle Heng

May 24, 2025

1

"On Saturday, January 9th, 2021, I spent $137 on several items. They included two sample packs of Fish 4 Dogs for my dogs to try. I fed it to them at 7pm that night, and my youngest dog started vomiting more than seven times. My older dog started vomiting around 2am, doing so more than three times. Both dogs also had diarrhea. I sent a complaint to Pet Lovers Centre via WhatsApp and Facebook, and the only response I received was "sorry." After what my dogs went through, just "sorry"? I'm seriously disappointed!"

Mei Ling Makalani

May 24, 2025

1

"Heavy stuff, and I hate that no plastic bags are given to customers every Wednesday. If you buy one from them, it's 20 cents. I had to carry canned foods today and go home."