I do my weekly grocery shopping at this Sheng Siong outlet, which is within walking distance of my place.
The staff are generally friendly and helpful; some can even point me to the exact row and spot when I ask for a particular item.
All items are well organized and easy to locate.
Lately, I've noticed they changed all the trolleys and baskets, which is great because the old ones were dirty and a bit smelly due to a lack of proper maintenance. I'm glad to see the management is willing to spend money to improve the customer's shopping experience!
Siew Ling Tay
2
Though located on level 1, it's very inconvenient if you're buying a lot. There are two exits: one leads immediately to a flight of stairs after the checkout counter, and the other goes to the car park. However, that car park only has 3-5 red lots along with a loading bay. The lift is on the second floor and higher. It's not very good if you're lugging heavy stuff, though the shopping experience is similar to other Sheng Siong stores.
Barbra Straits
5
A good variety of almost everything, ranging from groceries, poultry, meat, toiletries, cleaning detergents, flowers, pastries, kueh-kueh, and all types of condiments and spices. Pretty well stocked with all types of products, although we couldn’t find some items, such as certain brands, and had to visit other supermarkets nearby. The pork counter's meat cuts are really fresh, and the staff serving there are very polite, helpful, and patient with customer requests. We have been buying from them for almost every pork dish we prepare at home. Most of the staff are very friendly and helpful. Highly recommended branch!
Update as of 8 Feb 2021: Love the CNY food variety and the beautiful flowers too! Bought what’s available now, when there's a huge stock of other types of flowers embargoed at their loading bay. Flowers seem to be a lot fresher than last year!
Sunali Balakrishnan
5
"A big supermarket with almost all the necessary grocery items and home requirements."
Seng Kwee Soon
4
"A good supermarket where you can get almost everything you need, including vegetables, fruits, and bakery items. Good service and courteous staff."
Kua Yu Ting
4
"Things are cheap, but not all the items I want are available at Sheng Siong."
Taman Xplorer
4
Sheng Siong outlet located on the second floor below Elias Mall. Very popular with Pasir Ris Elias residents. Due to social distancing measures, the staff here did a good job of crowd control so that the supermarket is not over-packed with shoppers.
Felicia Ho
1
On May 2nd, I purchased two pork dumplings for $4 each. The following day, after reheating them, I found they had a slightly sour taste and were slimy. Not wanting to take any chances, I decided to discard them.
Viknesh Ong
5
I'm a regular customer at Sheng Siong in Elias Mall since it opened. Because of this, I've encountered many helpful staff members at this location. Today, Tuesday, July 16, 2024, at 1:30 PM, after scanning my CDC voucher with my phone, I realized it was missing when I wanted to use it after submitting the receipt for the lucky draw. I thoroughly searched my two bags but couldn't find it. I went back to the same cashier, but it wasn't there. So, I approached a staff member named Ms. Wong Wan Lan for help. I told her I wanted to report my lost phone. She immediately stopped what she was doing and asked me to write my name and phone number on a piece of paper. She then used her phone to call my phone. Someone answered and she identified herself as a staff member of Sheng Siong, explaining that the owner was looking for his phone. She told him that we would meet him to return the phone. He was driving a blue taxi. We went to the car park in front, but could not find him. Then we went to the carpark below and still could not find him. Finally, we found him at the car park right in front of Sheng Siong. I really must thank Ms. Wong Wan Lan for her kind help and immediate action. Please could you convey my grateful thanks to her. Sheng Siong should be proud to have such dedicated staff who provide such good service to their customers. Well done, Ms. Wong! - Vincent Ong
Jocelyn Wong
5
"If you go around to the car park, the other side entrance, you can walk in without using stairs."