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Rating Summary

4

10 reviews

5
80%
4
100%
3
80%
2
60%
1
40%

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Reviews for iTEA - Elias Mall

Trisha Ananda

Trisha Ananda

5

"The staff there are really nice! 🥰 I've been buying from this outlet ever since I moved nearby. They always remember my orders. I remember the time one of the new part-timers keyed in my go-to order incorrectly. I was too shy to say anything, but one of the full-time staff noticed it and changed it for me. It feels like I don't even have to tell them my order! 🥰 Great staff, short waiting time, and exceptional service! 💞💞"

Wei Liang

Wei Liang

3

iTea offers good value and variety. It could be better, though, if not for LiHo, who really spoiled the market with their $2 milk teas. This particular outlet can be a little slow during peak periods. Perhaps the workflow, setup, or team isn't ideal here. The quality of drinks is... well, iTea-ish. Being the only bubble tea shop in the area, it's just enough to satisfy desperate cravings.

Bo Beng Guat

Bo Beng Guat

3

Ordered two drinks. The Honey Green Tea was okay. The Fresh Lemon Green Tea, however, was horrible. It tasted like they squeezed four lemons into one medium cup of tea. Really, really sour.

Fong Oh

Fong Oh

5

"I've always ordered my bubble tea here. The golden oolong is the best!"

Xavier Tan

Xavier Tan

4

Fast, delicious, and well-made.

Nur Haziqah

Nur Haziqah

5

"Always prompt in taking orders, with polite and fast service. Thanks, team!"

SuperShine Gel

SuperShine Gel

4

"This iTea outlet has low foot traffic. The tea is the standard iTea quality, which means it's affordable and strong!"

Derrick Seah

Derrick Seah

5

"Great customer service provided by Mr. Chen Xing. I'm happy that the company has such a sensible and gracious staff member. Well done!"

Charmaine Teo

Charmaine Teo

1

"I've ordered from this outlet twice before, and both times were extremely disappointing. The tea tastes as if it's been brewed for a week – extremely bitter and completely undrinkable. I've always enjoyed iTea, but definitely not from this branch. It's a complete waste of money."

Wei Quan Wu

Wei Quan Wu

5

"Great value bubble tea at a heartland mall. A great choice over other brands when you want a budget-friendly option. 👍🏼👍🏼👍🏼"