Parkway Shenton Medical Clinic, located on Level 1 of Pasir Ris Elias Mall, offers comprehensive and personalized healthcare services for you and your family. As part of the trusted Parkway Shenton group, caring for Singaporeans since 1973, this clinic provides a wide range of medical services to address your healthcare needs.
Our experienced and friendly General Practitioners (GPs) are dedicated to providing quality medical care, from managing common illnesses to chronic disease management. We also offer minor surgical procedures, vaccinations, and comprehensive health screening packages tailored to your individual requirements.
Parkway Shenton Medical Clinic at Pasir Ris Elias Mall caters to the entire family, offering specialized services in baby and children's health, as well as addressing specific health concerns for men and women. We are committed to providing accessible and convenient healthcare within your community.
Visit us at #01-324B to experience our patient-centered approach and commitment to your well-being. For appointments or inquiries, please call 6585 5768. You can also find more information about our services and other clinic locations on our website: https://www.parkwayshenton.com.sg/find-a-clinic/parkway-shenton-medical-clinic-pasir-ris-elias-mall. Your health is our priority.
I went for a visit and was told there would be a 20-minute wait, but it took them 2 hours to attend to me. The reason was that people had come early to get a ticket, went home, and returned whenever they wanted. Even though their appointment time had long passed, the receptionist let them go ahead of us without making them wait at all. Their waiting system is terrible. If you don't want to waste your entire day, go to another doctor. The receptionists have the social skills of a 3-year-old; they were unable to give an answer and unable to be proactive.
Jasper Tan
Despite having only 6-7 people in line, I've been waiting for close to 3 hours to see the doctor. Each patient is taking around 15-20 minutes, and medical reviews are further delaying the process. I'm not trying to be entitled, but shouldn't the clinic prioritize patients who are genuinely ill and schedule medical reviews for the afternoon?
Fazlan Ghani
I called the clinic today at 11:18 AM to ask if they were open and if I could get a queue number. The person who answered said they were open and would close at 12:00 PM, but they couldn't issue queue numbers over the phone. I said I would arrive before they closed, and asked if they would close early. She said they might stop accepting patients early if there were too many. I arrived at 11:45 AM and saw the clinic lights were off, with no patients or staff inside. Their working hours are a joke for sick patients. It's a waste of sick people's time and energy to arrive on time, only to go home without being treated. They should just tell people the correct closing time when they call. Horrible staff on the phone.
Terence Lim
"The queue management system was horrible. I was made to wait an extra 15 minutes with a 39.5C fever for the cleaning lady to clean the doctor’s room, when this could easily be done afterward. This was my most uncomfortable visit thus far."
Wan Ling Lau
Visited today and was disappointed with the receptionist. Clinic Assistant Amy doesn't seem to know how to prioritize patients and takes her time with registration. Her colleague, on the other hand, had to help pick up the pace and do most of the work. I think that colleague is new as well. I hope the professionalism of the staff is looked into.
Positive Reviews
Elyana Suhaila
I truly appreciate Dr. Vivien's incredible patience and dedication. She took the time to thoroughly explain everything and carefully investigate the cause of my pain. Her attentiveness and professionalism made me feel genuinely cared for. Thank you for going above and beyond!
Lim Wei Ling
Visited the clinic around 2 p.m. on a weekday. Dr. Vivien Ang was really good. She was very thorough, really checking what was wrong and how to help me. I felt heard and well taken care of.
Family Lim
"Smooth and pleasant health check-up this morning. The reception lady was cheerful and efficient, taking care of registration, ECG, weight/eyesight checks, and forms. Dr. Vivian was professional and pleasant as well."
