Shop Reviews

"Very convenient for washing and drying large items; there's even a program for curtains and sofa covers. I was impressed by how easy and fast it is to pay via PayNow if you don't want to bring coins."

We attempted to use the dryer but found it was faulty. When we called the provided number to report the issue, we were shocked and disappointed by how the matter was handled. Instead of calmly guiding us through possible solutions, the person on the line repeatedly mentioned that he had already credited the machine with $2 and that we should simply continue using it. While we understood the solution, the dismissive attitude and abruptness—including hanging up on me when I asked for a calmer and clearer explanation—were unacceptable. The issue wasn’t about the $2; it was about the manner in which the situation was handled. Hearing, “I’m on holiday right now, what do you want me to do?” from someone representing the business left a very poor impression. This experience has left me questioning whether this laundry service is dependable, as it suggests that customers may be left to resolve issues on their own or be subject to the owner’s mood at the time. Overall, it was an unprofessional and disappointing experience. Update: We checked before drying another batch, but no credit had been applied. It’s not about the $2—it’s about basic honesty and respect. Totally unprofessional; I won’t be returning.

The doctors in this clinic are good and provide amazing health care. They explain things in detail if you have any questions, and they have a good therapeutic relationship with patients. They are very caring, and my family and I have been visiting this clinic since we moved to Pasir Ris.

"(Helping an uncle give this review.) He went there after making an appointment and consulting with them, but it was very expensive, and he wasn't properly told what the stated price included. He said that the main problem wasn't treated and he had to pay $500 more to resolve the main issue he went there for. I'm not sure if there was just a miscommunication or what, but hopefully my uncle learned his lesson; he should always ask questions properly and not be afraid to say he doesn't want to go through with the treatment. I told him he should go to the dermatologist at Kovan (near YMCA kindergarten) because that doctor is reputable, and friends I know who went there highly recommend the place."

"My family and I have been seeing Dr. Tan for 20+ years. He's one of the most ethical doctors around. Now that his son, Dr. Chen, is taking over the day shift, he's just as patient and nice as Dr. Tan. The prices remain the same and are considered low compared to other GPs in the area."

The receptionist is very rude. She said if I didn't have enough money, then I could go back to another place. The way she talked was very rude, and the doctor also seems to give medication without properly examining people.

I don't know, I just feel disappointed. It felt like the doctor lacked warmth and empathy. I walked into the room without being greeted with "How are you feeling?" or "How can I help you?". I had to explain my condition, and he didn't ask many questions. The consultation ended in just a minute, with no closing like "Take care," "Thank you," or "Get well soon." I just felt my concern and discomfort were simply dismissed.

Dr. Tan has been our family's doctor for many years. He's the most ethical doctor I have ever seen. He is extremely professional and experienced, and he always charges reasonably. We feel very assured in his capable hands. He has our gratitude, always.

"I like this clinic and the doctors there. The waiting time is very fast, and both the father and son are very good doctors."

"Shifted to Pasir Ris last July. After reading reviews for clinics in Elias Mall, I decided to try K B Tan Clinic. Dr. Chen is very friendly, and the prices are reasonable. I've decided this will be our family clinic from now on."